Transforming CX through GCC eBook

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How are Top Global Brands Tech-Enabling their Digital Customer Experience through the Indian GCC Model

Are you a global enterprise looking to upgrade your Digital CX game through the India shared service centers?

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2024 Outlook on Maturing Digital CX and the Role of Indian GCCs

2024 Outlook on Maturing Digital CX and the role of Indian GCCs

Indian Capability Units are pivotal in shaping the CX strategies of global enterprises. Indian GCCs/GBSs innovate and automate multi-functional business operations as strategic global capability centers, and insights