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Implementor's Guide to AI

Cover of the Implementor's Guide to AI report

The Implementor's Guide to AI is a practical handbook crafted to empower businesses on their journey to adopting and scaling AI.

This guide is presented in partnership with Salesforce. Tailored for Indian businesses, it draws on insights from over 1,500+ survey responses and 15+ expert interviews across industries such as finance, retail, and healthcare. Backed by secondary research, it offers actionable strategies and real-world examples to guide effective AI adoption.

What to expect from the report

Landscape

Explore the maturity levels and current adoption patterns of AI across Indian business functions and departments

Strategy

Understand how strategic AI implementations align with key business objectives to drive measurable growth

Governance

Master responsible AI frameworks and assessment methods to ensure compliant and successful deployment

  • "The next big AI breakthrough could come from a company that doesn't even exist today. Staying adaptable and continuously learning will be key to thriving in this AI-driven future.", Ramesh Mani, Vice President, Professional Services Delivery, Salesforce
  • "The report can empower businesses to navigate the complexities of AI adoption effectively, ensuring their efforts are purposeful and result-oriented.", Akshay Matkar, Chief Growth Officer, Pressto
  • "By combining continuous learning, strategic alignment, and collaboration, organisations can build a resilient, forward-looking culture that effectively integrates AI to revolutionise business.", Gaurav Suri, Chief Evangelist, Finlabs India Pvt Ltd
  • "It's primarily about understanding what others have done, including their successes and, more importantly, their failures.", Prasad Pimple, Executive VP & Head of Digital Business Unit, Kotak Life
  • "Success with AI often comes through trial and error. Be prepared to fail frequently, as this iterative process is critical to discovering solutions that yield meaningful results.", Abhishek Gupta, Chief Marketing Officer, Edelweiss Life Insurance
  • "By adopting a pragmatic, goal-oriented approach, you can harness AI as a powerful enabler without disrupting the core of how you operate.", Varun Kaushik, Executive VP & Head of Marketing, PolicyBoss
  • "The fact that AI adoption in the insurance sector will completely change the whole spectrum is a boon in itself for both insurers and customers.", Suman Tewary, Associate General Manager, Allianz Partners
  • "The report should foster a sense of collaboration, encouraging organisations to seriously consider and implement real-time AI solutions.", Dr Karthik Anantharaman, VP International Sales & Marketing, Apollo Hospitals
  • "Having tailored solutions or tools specifically designed for the furniture industry would be incredibly valuable.", Nimish Thaker, Head of Marketing, Spacewood
  • "I believe it's essential to include the social impact of AI on the marketing function and highlight how AI will influence the existing roles.", Diptarup Chakraborti, Chief Marketing Officer, MoveInSync
  • "Successful AI adoption requires clarity about its relevance, scrutiny of the data powering it, and a strong alignment with your specific business objectives.", Meera Iyer, Co-founder & CEO, SkinQ
  • "As more companies adopt AI, the technology will continue to evolve, driving the emergence of new use cases and greater sophistication.", Avnish Anand, Former Co-founder & CEO, CaratLane
  • "I expect this report to emphasise the urgency of AI adoption. Businesses must recognise that AI is not a luxury but a necessity for competitiveness.", Madhav Vemuri, Leader of Industrial Automation
  • "Choose with a focus on existing and mature AI technologies, not speculative promises or external pressures.", Sanjiv Jain, CIO, Krishna Maruti Group
  • "It is recommended to check the effectiveness of available AI tools which are being selected for engineering and project management.", Manish Kumar, Deputy General Manager, Engineers India Limited
  • "Ultimately, a customer-centric philosophy, prioritising enhanced experiences and human-AI synergy, is essential for maximising the transformative potential of AI.", Hansween Kaur, Head, Brand Management & Digital Marketing, Voltas Beko

Research sponsor

Salesforce

Research partner