TV Naarayan on how the pandemic has moved digital payments from a nice to have to an essential service
![](https://sp-ao.shortpixel.ai/client/to_auto,q_lossy,ret_img,w_800,h_418/https://researchnxt.com/wp-content/uploads/2020/10/TV-Naarayan-PayPal-1-1024x535.png)
HDFC Bank’s digital transformation & customer experience journey amid the pandemic
![](https://sp-ao.shortpixel.ai/client/to_auto,q_lossy,ret_img,w_800,h_418/https://researchnxt.com/wp-content/uploads/2020/07/Ravi-Santhanam-Updated-1024x535.png)
How the use of AI and ML led 5paisa.com to become a 100% digital platform, with 3X improvement in customer acquisition
![](https://sp-ao.shortpixel.ai/client/to_auto,q_lossy,ret_img,w_800,h_418/https://researchnxt.com/wp-content/uploads/2020/06/Iti-Mehrotra-1024x535.png)
Sweta Aggarwall on SBI’s mobile-first and customer-centric approach
![](https://sp-ao.shortpixel.ai/client/to_auto,q_lossy,ret_img,w_800,h_359/https://researchnxt.com/wp-content/uploads/2020/05/Sweta-Aggarwall-SBI.jpg)