HDFC Bank’s digital transformation & customer experience journey amid the pandemic
In this discussion, Ravi Santhanam, Chief Marketing Officer at HDFC Bank shared their approach to personalizing the customer experience, what it means for HDFC bank to be contextual
Sweta Aggarwall on SBI's mobile-first and customer-centric approach
In this Research NXT Interview, Sweta Aggarwall, the Chief Marketing Officer at State Bank of India, takes us through her journey towards becoming a marketer. She shares her enriching experience while working